NICOLAS
CRUZ
QA Engineer with experience in manual and automated testing, focused on delivering high-quality software through robust validation strategies and process improvement. Skilled in end-to-end, functional, regression, cross-browser, and cross-device testing for large-scale e-commerce platforms.
ABOUT ME
Experienced in building and maintaining UI automation using Katalon Studio, integrated with Jenkins and Docker, contributing to a significative reduction in post-release regression issues and improving deployment stability. Strong background in validating payment gateways and third-party integrations while working closely with Business, Development, and Integration teams in Agile environments.
Passionate about quality engineering, CI/CD practices, and continuous improvement, with a proactive approach to understanding the full product lifecycle and ensuring reliable software delivery.
Tech_Stack
AUTOMATION
- KATALON_STUDIO
- APPIUM
- SELENIUM
- PLAYWRIGHT
- CYPRESS
- BROWSERSTACK
CI/CD & DEVOPS
- JENKINS
- DOCKER
- JIRA/BITBUCKET
- SFCC
OTHER_TOOLS
- POSTMAN
- SQL
- DEVTOOLS
- BurpSuite
- PyTest
- Antigravity IDE
EXPERIENCE
CAREER_TIMELINE
QA ANALYST
2025 – Present
- Developed and maintained automated UI tests using Katalon Studio and TestOps with CI via Jenkins and Docker.
- Executed manual testing strategies across L'Occitane au Brésil and L'Occitane en Provence websites.
- Validated end-to-end features, covering payment gateways and third-party partners.
- Leveraged AI tooling to optimize test coverage design and accelerate automation development.
Infantry Corporal
2022 – 2025
- Developed administrative and IT skills managing service schedules, databases, and official documentation.
- Delegated technical tasks and coordinated personnel for military activities.
- Ensured the security and confidentiality of digital information within the department.
PROJECTS
QA_INITIATIVES
| INITIATIVE |
|---|
| Facelift for both L'Occitane au Brésil and L'Occitane en Provence websites |
| TMS service migration |
| Seasonal campaigns (Black Friday & Christmas) |
| Digital voucher product implementation |
Brand Facelift
PROBLEM
Needed to ensure a smooth transition and bug-free experience across different page types during a major brand facelift.
APPROACH
Validated end-to-end customer journey. Designed and executed test cases covering navigation, product listing, and product detail flows.
RESULT
Identified and reported critical defects prior to release, ensuring a high-quality deployment.
TMS Service Migration
PROBLEM
A complex migration of Carrier Onboarding & Freight Bidding that required strict data integrity and reliability.
APPROACH
Validated carrier onboarding workflows and order-tracking accuracy. Tested freight quotations via CMS logs and UI.
RESULT
Ensured correct data exchange between the platform and multiple carrier integrations.
Seasonal Campaigns
PROBLEM
Black Friday & Christmas traffic peaks required flawless test coverage of the most crucial flows in the platform.
APPROACH
Executed high-priority regression testing to ensure coverage of critical user journeys, such as sign-in and checkout, ahead of peak traffic across various browsers and devices.
RESULT
Successfully launched features with zero critical incidents during peak seasonal events.
Digital Voucher
PROBLEM
Implementation of a brand new digital voucher product requiring seamless 3rd party scheduling integration.
APPROACH
Validated the new shopping experience ensuring UX and functional parity with international storefronts, alongside API testing.
RESULT
Verified correct data exchange between the platform and 3rd party integrations handling service scheduling.